This Privacy Statement discloses the privacy practices for Animal Industries Resource Centre (AIRC) for the ilearnlounge.com.au portal. This policy applies solely to the information collected by this website.

This Terms of Use is an abiding agreement between Animal Industries Resource Centre and you the User (you, your, user, student, candidate, supervisee). By using this portal you confirm your acceptance of and agree to be bound by this agreement and all such terms, conditions and notices, including this Privacy Policy.

The purpose of this site is to provide a virtual learning and testing environment for Animal Industries Resource Centre on content related to AIRC courses. The iLearnLounge.com.au Portal is based on the Moodle Course Management System (http://www.moodle.org). Moodle is a free open source software package designed using sound pedagogical principles, to help educators create effective online learning communities. Moodle is distributed under the GNU General Public License. The Moodle platform is hosted on secure servers and administrated both internally and externally.

Privacy Policy

Information, Collection and Use

AIRC collects personal identifiable and non‐personal identifiable information from you when you register on one of our websites, enrol in a course, subscribe to our newsletter, respond to a survey or fill out a form.

The AIRC Online Learning Portal requires you to submit information which includes, but is not limited to name, postal address, phone number, and email address. In order to enrol in any course that is offered through this portal, this information is required to create an account. An account is needed to have access to all course materials.

Sharing information

Animal Industries Resource Centre does not provide your information to third parties. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other third party for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product order or service requested. The email address you provide may be used for purposes including but not limited to, sending you information and updates pertaining to your registered course, company news and service updates for AIRC.

Registration and Password Policy

All accounts that are created on any of the AIRC websites including this portal are password protected. In order to access your account, you will need the username and password that you created. You are responsible for keeping your password private. (See further information about registration and passwords under Terms of Use User Account) To reset a forgotten username or password, click on the link "forgot username or password" on the log‐in page located at www.ilearnlounge.com.au/moodle/login/forgot_password.php.

Your account will only be active for the duration of the course for which you are enrolled. If you need any extensions, please contact Student Support on studentsupport@provet.com.au.

Security Information

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Moodle also has safeguards in place. Feel free to visit their site policy (https://docs.moodle.org/dev/Moodle_security_procedures).

Integrated Services

You may be given the option to access or register for the Service through the use of your user name and passwords for certain services provided by third parties (each, an “Integrated Service”), such as through the use of your Google account, or otherwise have the option to authorize an Integrated Service to provide Personal Data or other information to us. By authorizing us to connect with an Integrated Service, you authorize us to access and store your name, email address(es), and basic profile information that the Integrated Service makes available to us, and to use and disclose it in accordance with this Policy. You should check your privacy settings on each Integrated Service to understand what information that Integrated Service makes available to us, and make changes as appropriate. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Service.

Payment Information

Your payment will be processed electronically through a secure payment gateway site, such as Paypal or one similar. All payment gateways are secure sites that have encryption protocols to keep your personal information secure. Upon checkout, the payment gateway that will process your payment is listed. Feel free to visit the payment gateway site to read their privacy policies. AIRC is not responsible for any breach in confidentiality that results from a third party site. If you have any concerns or questions, please contact the AIRC.

Correcting/Updating Personal Information

If a user's information changes, such as an email address, please contact Student Support on studentsupport@provet.com.au for advice on how to update your information.

Use of cookies

Like most websites, AIRC uses cookies to enhance your experience, gather general visitor information as determined by AIRC, and track visits to all AIRC websites. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us gather information at our own discretion.

Opt-out

Any user who no longer wishes to be enrolled in any course or receive any newsletter or updates, please contact Student Support on studentsupport@provet.com.au.

Complaints

We are committed to constantly improving our procedures so that personal information is treated appropriately. If you feel that we have failed to deal with your personal information in accordance with this policy or in accordance with the Australian Privacy Principles, please contact us on studentsupport@provet.com.au so we have an opportunity to resolve the issue to your satisfaction.

We will log your complaint and our privacy officer will:

listen to your concerns and grievances;
discuss with you the ways in which we can remedy the situation; and
put in place an action plan to resolve your complaint and improve our information handling procedures if appropriate.

If we have tried to resolve your complaint and you are not happy with our response, you may also contact the Office of Australian Information Commissioner by calling 1300 363 992 or by visiting www.oaic.gov.au.

Notification of Changes

The terms and conditions included in the Privacy Policy and the Terms of Use are subject to change. All changes will be posted here on this document so all users are informed.

Terms and Conditions of Use

This iLearn Lounge virtual learning environment is provided to support training through the Animal Industries Resource Centre. Please read through the following terms and conditions of use and confirm your acceptance before proceeding.

Users must:

Act in a mature and professional manner in their use of the platform.
Preserve the confidentiality of other individuals including patients & owners, supervisors and colleagues. Under no circumstances can you identify (by name or description) other people in contributions on this platform (see below).
Comply with copyright and other state and federal law.

With regard to contributions on this site:

Opinions expressed within the platform are those of individual authors and not of any organisation.
Any advice or information found within the platform is of a general nature. The iLearn Lounge allows users to express themselves in order to learn, and that advice and contributions within the platform should be regarded as discussion in an educational setting rather than clinical advice.

Users are not permitted to:

Gain unauthorised access.
Share their password or access details.
Engage in unsolicited messaging (messaging users not known to you or without good reason).
Use this site for any form of commercial gain (eg promotion, solicitation).
Knowingly transmit software or any form of computer virus or file that contains a harmful component.

Please observe the following rules and guidelines when posting content (including messaging and forum posts):

Use of inappropriate language and material will not be permitted. Users must not use obscene, profane, lewd, vulgar, rude, inflammatory, threatening or disrespectful language.
Users must not post material that is profane or obscene (pornography) or that advocates illegal acts or violence or discrimination toward others.
Users are reminded that text, images and other information created by third parties will be subject to the laws of copyright and trademark, and that this includes material found elsewhere on the Internet.
Can we say/should we include they must make reference to sources?
Messages posted to the discussion area must not include such material without the copyright owner's permission, and links to other sites should comply with those sites' conditions for such links.
Users are expected to respect the right to privacy of others. Users must not repost a message that was sent to them privately without permission of the person who sent the message. Nor must users post private information about another person or post contact information (eg. address, phone number) about any other person.
Animal Industries Resource Centre reserves the right to remove messages at its discretion.

Forum etiquette

Be nice.

Remember, the other participants are studying just like you. Offer constructive feedback and encouragement.
As a general guideline, only place posts in a forum that you would be happy to say to someone's face in public.
No 'flaming' - in other words, avoid personal attacks, pettiness, abuse. Respect other users, and if you disagree with them, explain why.
No 'trolling' - trolls are posts deliberately designed to provoke an angry response. That doesn't mean you can't be controversial: if you have a strong opinion on certain issues ensure you can explain them clearly and have the knowledge to back yourself up.
No personal disputes - if it gets personal, take it offline.
Don't be patronising or sarcastic. It comes across about ten times worse online.
Avoid typing in ALL CAPS, which is considered shouting or yelling.
Learn to let go - don't keep harping on about the same thing, or harking back to previous arguments. It is rarely productive, and you always end up going round in circles.
If someone else's post offends you, don't fight back online. It can be easy to sound rude without meaning to, especially if English is not your native language. However, if you really are troubled by the post, don't respond - take it to your lecturer instead.

Be effective

Make sure you're understood, even by non-native English speakers. Try to write full sentences, and avoid text-message abbreviations or slang.
If asking a question, provide as much information as possible, what you've already considered, where you've already read etc.
Read what's already there before posting. You may be repeating what others have already said or asked.

Plagiarism

Plagiarism is the presentation of the works of another person as though they are one’s own by failing to properly acknowledge that person.

Any materials submitted must be in your own words. We want to see your thoughts and ideas on a particular topic.

Where you use brief passages quoting the words of others you must cite the source of those words.

Privacy Policy and Terms of Use for iLearnLounge.com.au Portal

Please carefully review the iLearnLounge.com.au PRIVACY POLICY and TERMS OF USE.